First Impressions is a Canadian family owned and operated company. Since 1983, our focus has been to provide quality products and the highest level of customer service possible. Our company was founded by Gerry Brookwell who believed in hard work, honesty and integrity; we attribute these practices to our growth and success.
Our company began as a wholesale embroidery facility, shortly after start up in 1984 we were proudly embroidering the many garments bound for the 1988 Calgary Olympics – thousands of panels, sweaters, toques and jackets were headed to First Impressions from SunIce, White Ram, Stanfield’s and Sprung. We have many fond memories of round the clock shifts to meet the deadlines that were upon us.
Our customer service team and production staff are by far the best in their field, we are extremely fortunate to work with the most hardworking, talented and dynamic group. All of our production staff have been with us for a minimum of 10 years and are incredible machine operators who take great pride in every order. Our Sales/Customer service team have a wealth of knowledge, are creative and dedicated to making sure every order exceeds your expectations.
You can be assured that your project is in the best capable hands in our industry.
Our promise and guarantee is 100% customer satisfaction, our business has been built on referrals and we are extremely proud and privileged to be associated with our many long term customers; many who have been with us since our beginning.
No order is too small or too big for us to handle, we are pleased to assist you with 1 item to 1000, we are more than delighted to help you with your order no matter the size.
- Direct Embroidery
- Promotional Products
- Service/Safety Awards
- Customer Appreciation Gifts
- Corporate & Team Uniforms
- E-Commerce Online Programs
- Inventory & Warehousing
- Design Digitizing
- Complete Graphic/Web Design Department
- Vinyl Cutter/Heat Press